How to Connect the Facebook Page

If you are interested in advertising your business through Facebook and Instagram, you will need to connect your Facebook page, so the ads appear under your Page’s name.

In a hurry? We’ve got you covered, here is a 2 minutes video to help you understand

how to connect your Facebook page 😀

Before You Get Started, You Need to:

• Have access to your Leadzai Account;
• Create the Business and the Campaign on the platform;
• Have a Facebook account with full permission of the desired Facebook page;
• Have full control over the page’s Business Portfolio (if existent);
• Allow pop-ups.

Steps:

1. Access your campaign, by clicking on the 3 dots, and then “Edit”;

2. On the Ads & Keywords step, you will be able to click on “Add new ad”, and choose between Automatic creation or Manual Creation.

3. With these steps concluded, you can now select the Facebook and/or Instagram options, and the ad type desired.

A) Highlighted in blue is where you select a Facebook Page (in the case you have already connected one before);

B) Highlighted in green is where you can add a new Facebook page via email;

4. Add your email address to the highlighted green box;
   
   

5. An automatic email will be sent after “Send Email” is clicked;

6. When clicking on “Login to Facebook”, you will be redirected to a new Leadzai Page. 

7. Here, click again on “Login with Facebook”
   
   

8. A pop-up will appear, and you will be able to connect your Facebook account when clicking on “Continue as”.
   1. If this isn’t the first time you are connecting your Facebook account to the Leadzai platform, click on “Edit previous settings.”.

9. Select the Page(s) you want Leadzai to access, click “Continue”, and then “Save”.

10. You will be redirected to the Permissions page, where you should select the pages you want to grant access to, and click “Save”.
    
    
    
    
    A) If there are no pages/pages missing on the “Facebook Pages List”, jump to the end of the article and read the “If your page is not appearing on the Facebook Page List” step;

11.  A new pop-up will open, where you should click on “Edit previous settings”.

12. Here, under “Opt in to current businesses only”, select the page’s corresponding Business Portfolio (if existent), and click “Continue”> ”Save” > “Got it”.
    1. If the page doesn’t have a Business Portfolio, you can ignore this step.

13. Here you will be able to see if the permissions have been successfully granted, and if you have connected the Facebook page.

14. When the permissions were successfully granted, go back to the Leadzai platform and click on “Refresh”. You will be able to see the page(s) added and select the desired one.

If your page is not appearing on the Facebook Page List

1. Access your Facebook account and switch to your page profile;
   
   
2. Once in the Facebook page profile, go to this link: https://www.facebook.com/settings/?tab=profile_access
   
   
3. Check if you can see if your user is added to either People with Facebook access OR People with task access

4. If you are not added in one of these two categories, please try to add yourself or ask the page owner to add you;|
   
   
5. If you can't add yourself, your account may be a gray account, or there might be some issues with the privacy settings.
   
   

As a complement, please check these documentations about permissions and gray accounts

https://www.facebook.com/help/187316341316631

https://www.facebook.com/help/369595471691643?helpref=faq_content

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